Refund Policy

Cancel:

You can cancel the order within 24 hours and return the order amount to your original payment method within 5 working days.

30 days have passed since your purchase. Unfortunately, we can't provide you with 30 day guarantee.

return goods:

Your goods must be unused and the same as when you received them. It must be in the original package.

Other non returnable items:

Some health and personal care products

Late or lost refund (if applicable)
If you have not received the refund, please check your bank account again first.
Then contact your credit card company. It may take some time for your refund to be officially released.
Next, contact your bank. It usually takes some processing time before issuing a refund.
If you have completed all these operations but have not received a refund, please wayne@wowstudioshops.com contact us.
Special offer (if applicable)

特价（如适用）
You can only return the regular price goods. Unfortunately, the special price goods cannot be refunded.
Exchange (if applicable)

交换（如适用）
We only replace defective or damaged items. If you receive damaged or defective products, you can contact us within 72 hours after the arrival of the products. You can: wayne@wowstudioshops.com Contact us.
gift

礼品
If the product is marked as a gift when it is purchased and shipped directly to you, you will receive gift points corresponding to the return value. The gift certificate will be mailed to you after receiving the returned items.
If the product is not marked as a gift at the time of purchase, or the giver has sent the order to them and will send it to you later, we will refund the giver and he will understand your return.
transport

运输
To return your product, you should send an email to wayne@wowstudioshops.com 。
You will be responsible for paying your own freight. Freight is non refundable.
Depending on where you live, the time it takes for your exchange product to reach you may vary.